All prices are excl. vat and in Danish kroner where nothing else is mentioned. The prices are only valid within Denmark, except for the united Kingdom. Faroe Islands and Greenland. Reservations are made for printing errors, tax and currency changes. BOOKING AND PAYMENT: For customers with EAN no: Ordering the item is made at the email address. firstname.lastname@example.org, contact form or online store.
This email clearly indicates the number of holders, as well as the company name and reference person, as well as the delivery address and EAN No.
For other customers, clearly indicate the number of phone holders ordered, as well as the name and delivery address. DELIVERY: Place of delivery and manner of delivery at the address provided by the customer. The shipment is done using a recognized carrier – primarily GLS – in the way that appears on the customer's order and as confirmed on the order confirmation. Delivery time: The estimated shipping time is shown in the order confirmation – usually within 5 -7 business days.
Because the seller cannot guarantee local delivery conditions, the seller cannot specify with certainty when the item will be delivered to the customer's address. If the shipment of the ordered goods is delayed, the seller will inform the customer as soon as possible at the e-mail address provided by the customer.
RIGHT OF COMPLAINT:
As a customer, you are of course allowed to advertise an item that has defects or defects that were present when the item was sold. The warranty is valid for 2 years and includes manufacturing and material defects. Any dispute between "Hold on" and the customer is governed by Danish law.
RIGHT OF WITHDRAWAL:
As a customer, you have 14 days right of withdrawal when your goods are ordered by phone or the Internet. If you use the right of withdrawal, the price and delivery costs of the item will be refunded. When you wish to exercise your right of withdrawal, you must pay the return shipment yourself, unless otherwise agreed. Do not send the item per C.O.D.
ITEM RETURN TOURNAMENT:
Customers are asked to return items to the following address:
Hold on Tjebberupvej 25
For further information, please contact the following e-mail address:
Please note that we do not receive packages sent by C.O.D. In the case of a complaint, please provide adequate information with the package to facilitate the expedition. Attach a copy of invoice/order confirmation. We recommend that you use Post Danmark when the item is returned, and that the item is sent as a parcel item. In this way, it is possible to trace the package in Post Danmark's system, thus removing any doubt as to whether the item has been handed over to Hold on.